Application Support

Application Support

You use it every day for online communication, shopping and online entertainment. They can dramatically change the way you interact with the web, and they’re free. What if they are not working according to your liking throwing unwanted popup and taking a lifetime to connect to your important TV show on the internet?

You might be under attack from some malware or the driver updates are not properly done according to your requirement.

We are here to stop all your worries and let us relax and enjoy your way through the web world.

Our Technical Experts can help with all these below issues:

  • Providing Microsoft Internet Explorer support
  • Finding why Internet Explorer has encountered a problem
  • Fixing an Internet Explorer script error
  • Internet Explorer error messages
  • Desktop and laptop driver issues and updates
  • Google Chrome extensions
  • Finding why Internet Explorer has encountered an error and needs to close
  • Google Chrome plug-in
  • Firefox will not stay offline after reboot
  • Fixing Firefox problems
  • Discovering why Firefox causes a computer hangup
  • Internet Explorer not working properly
  • Internet Explorer not responding
  • Finding why Firefox is slow
  • Upgrading Internet Explorer
  • Google Chrome themes
  • JavaScript is not working in Internet Explorer

MS OFFICE SUPPORT

Microsoft Office is a comprehensive package that meets most our day to day business needs. Word, Power Point, Excel, Outlook and other programs offer an array of features.

  • We’ll set up and install your Microsoft Office
  • We’ll make sure that it is working fine by tuning the performance.
  • We’ll make sure you have the latest drivers and updates.
  • We’ll get you started working on it hassle free.

We shall support any kind of issues regarding your Microsoft Office setup:

  • Microsoft Office installation problems
  • Fixing Microsoft Word problems
  • Word recovery restore
  • Excel recovery wipe
  • Help with Microsoft Office Excel 2007
  • File recovery Excel
  • Cannot start Microsoft office Outlook
  • Help with a Word recovery disaster
  • Convert PowerPoint to video
  • Excel recovery Windows
  • Help installing PowerPoint
  • Problems with Outlook Mail
  • Converting PDF to PowerPoint
  • How to disable Outlook spam filter
  • Words/images not displaying correctly.
  • Compatibility Problems.
  • Print status not showing.

Acrobat Reader

Whether you need help installing Adobe Acrobat Professional, or something in your computer is conflicting with Adobe Acrobat Reader and causing it to crash every time you open it, CCANSI is standing by ready to fix your problem.

So whether you’re in the office and need help with Acrobat Professional, or your free download of Adobe Acrobat simply isn’t behaving as it should, contact CCANSI. We can help you with those problems and many more:

  • Help with Adobe Acrobat
  • Problems with converting Acrobat Pro PDF to Word doc
  • Adobe Acrobat Pro activation error
  • Software and app installation
  • Issues with Adobe Acrobat

Flash Player

Adobe Flash is everywhere on the Internet. From watching videos on YouTube, to playing games, to graphic-intensive sites, you’re likely to see Adobe Flash every day if you do much Web surfing. But what if the Adobe Flash player isn’t playing nice with your computer? We can install Adobe Flash player and troubleshoot your computer. Every so often, Adobe issues an update for their Flash player. These updates could improve the stability of the program and close any security holes that may have been discovered. It’s important that you keep up with these updates. Adobe Flash makes surfing the Internet more fun and exciting. Don’t miss out on this. If your computer is having a hard time running Flash player, let us help.


Messenger Support

Communicating on an instant messenger application can be fun and increase productivity. After all, it happens instantly, right? But what if your mobile instant messaging or online messaging isn’t sending or receiving the way it should? It could be a software conflict or something isn’t set up correctly. Let us take a look and resolve the issue for you.

We answer and provide support for all kinds of technology-related questions. That’s why we decided to call our company Optimushelpdesk because we’re here to support you. Part of this means answering questions like this—all with the patience and respect you deserve.

Not everyone is a computer expert. We understand this. So whether you’re seeking help on how to use instant messaging (and trust us, it’s really fun once you get the hang of it), or you have some other computer problem that you need fixed, contact us.

  • Yahoo Messenger
  • AIM chat
  • AIM downloading
  • Windows Live Messenger 8
  • AIM Quick Buddy
  • Yahoo Messenger 7.5
  • AIM instant messages
  • AIM chat rooms
  • Windows Live Messenger Plus
  • AIM Plus
  • The old version of Yahoo Messenger
  • Yahoo Instant Messenger 5.0
  • The latest version of Windows Messenger

Seeing your chat partners as you instant message with them only doubles the fun. Many laptops come with a webcam installed; but if you don’t already have one, there are webcams available for a relatively low cost.

To use your webcam with instant messaging, it first has to be set up, however. Along with installing your instant messenger software, ask our Technical Experts to configure your webcam so that it works with your instant messaging application (if it allows this option).

After all, why just say “hi” to your grand kids when you can see them live, too?


Media Players

If you play music or movie files on your computer, there’s a good chance you’ve used Windows Media Player for Vista, Windows 7 or XP. But, no software plays perfectly 100% of the time. So if you need help with Windows Media, contact us. We’ll find and fix the problem, whatever it may be.

As you may know, Windows Media Player is bundled with the Windows operating system, like Vista or XP. It can play music and movie files, and much more. Which version of Windows Media Player you have depends upon which version of Windows you own. Windows Media Player 11 comes with Windows Vista and can be downloaded for Windows XP.

For Real Video formats, you need to use Real Video Player.

Since every computer is different in some way, sometimes software applications encounter an error that causes them to freeze or crash. Determining the exact cause of this problem is impossible without taking a look at what’s going on in your computer.

Fortunately, Optimushelpdesk can do this without you even leaving your home.

At Optimushelpdesk, we can help you with all kinds of computer problems, like:

  • Installing codecs
  • Helping you update Windows Media Player
  • Installing a DVD codec for Windows Media Player
  • Microsoft Windows Media Player
  • Windows Mobile Media Player
  • Sync file formats according to the player

Aside from playing some music and movie files, what else can you do with Windows Media Player? Plenty.

Here’s just a sample of what you can accomplish with the right hardware:

  • Installing codecs
  • Helping you update Windows Media Player
  • Installing a DVD codec for Windows Media Player
  • Microsoft Windows Media Player
  • Windows Mobile Media Player
  • Sync file formats according to the player

Aside from playing some music and movie files, what else can you do with Windows Media Player? Plenty. Here’s just a sample of what you can accomplish with the right hardware:

  • Burn CDs
  • Make MP3 playlists
  • Enable and download visualizations
  • CD ripping
  • Media streaming

Why miss out? Ask us to help unlock all of the Windows Media Player capabilities for you.

Compression software’s helps the data to be compressed in smaller size in order to save space but sometimes the compressed data are unable to open and that is a big problem if you have your important document in there.

We Provide:

  • Support to any of the compression software’s like WinZip, WinRar etc.
  • We’ll make sure that it is working fine.
  • We’ll make sure you have the latest drivers and updates.
  • We’ll get you started working on it hassle free.

Some common problems are

  • Opening up with a pop up message.
  • Data compression is not done properly.
  • Compressed data is unable to de-compress.
  • Password protected file is not taking the password.

CD/DVD Burning Software Support

This software helps the user to take the backup of data into a CD/DVD but what if the software not working and are unable to take the backup of data. From time to time the backup of data is necessary because data can get corrupted by the virus attack.

  • Support to any of the CD/DVD Burning software’s like Nero, Roxio etc.
  • We’ll make sure that it is working fine.
  • We’ll make sure you have the latest drivers and updates.
  • We’ll get you started working on it hassle free.

Some common problems are

  • Opening up with a pop up message.
  • Burning of CD/DVD gets failed.
  • Data Burned are not showing into the CD/DVD.